Terms of Service – Kedzie Sports

OVERVIEW

Welcome to Kedzie Sports. These Terms of Service apply to your use of kedziesports.com, including its information, content, features, tools, products, and related services (collectively, the “Services”). The terms “we,” “us,” and “our” refer to Kedzie Sports, an independent online sneaker retailer based in Chicago, Illinois.

Kedzie Sports operates this website using WordPress and supporting e-commerce technology. Purchases made through this store are made directly from Kedzie Sports.

These Terms, together with the policies referenced below, describe your rights and responsibilities when using the Services. Please read them carefully before using our website or placing an order.

By accessing or using the Services, you agree to these Terms. If you do not agree, please do not use the Services. Please also review our Privacy Policy for information about how personal information is collected, used, and shared.

Nothing in these Terms excludes or limits consumer rights, warranties, remedies, or other protections that cannot lawfully be excluded or limited.

SECTION 1 – ACCESS AND ACCOUNT

You must be at least the age of majority in your state of residence to place an order or enter into a binding agreement through our website. If you allow a minor dependent to use the Services, you are responsible for supervising that use.

When using the Services or placing an order, you may be asked to provide information such as your name, email address, billing details, payment information, and shipping address. You agree to provide information that is accurate, current, and complete and that you are authorized to provide.

If you create an account, you are responsible for keeping your login credentials secure and for activity you authorize through your account. Please contact us if you believe your account has been accessed without authorization. You may not sell, transfer, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

Kedzie Sports offers sneakers from established footwear brands, including popular silhouettes, retro releases, and collaboration styles. Product selection, available sizes, prices, and inventory may change over time.

We work to present product descriptions, images, size options, and availability accurately. Colors and appearance may vary depending on your device and display settings. These variations do not limit our responsibility for inaccurate descriptions, defective products, or other obligations under applicable law.

We may update product information, discontinue products, or limit order quantities for lawful reasons. Changes to a product listing do not change the agreed specifications of an already accepted order without your agreement, except as permitted by law.

Kedzie Sports is an independent retailer and reseller. We do not manufacture the products offered on our website and are not affiliated with, sponsored by, or endorsed by Nike, Jordan Brand, or any other brand owner unless expressly stated. Product names, trademarks, and logos belong to their respective owners and are used to identify the products offered for sale.

SECTION 3 – ORDERS, CANCELLATIONS, RETURNS AND REFUNDS

When you place an order, you make an offer to purchase the selected products. We may accept or decline an order for lawful reasons, including product unavailability, suspected unauthorized activity, or an error affecting the order. Your order is accepted when we confirm acceptance after receiving and processing your payment. A payment authorization alone does not constitute acceptance.

Please review your order details before submitting payment. If you need to change or cancel an order, contact info@kedziesports.com as soon as possible. We will try to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or shipped. Once an order has shipped, our return process applies, subject to any cancellation or other rights provided by applicable law.

If we decline or cancel an order after collecting payment, we will notify you and refund the amount paid for the cancelled items and any related charges that must be refunded. We will obtain your agreement before materially substituting a product or increasing the price of an accepted order.

Purchases are intended for personal or household use, rather than commercial resale or export.

Returns and refunds are governed by our Return and Refund Policy. The key terms include:

You must submit an eligible return request within 30 calendar days after delivery. This is the request deadline, not a requirement that the package arrive back within 30 days.
Returned items must be unworn and unused, except for a reasonable fitting on a clean indoor surface, and include all original tags, accessories, packaging, and proof of purchase.
Contact us for authorization before sending any item back. Approved returns are accepted by mail only; return instructions will confirm the address.
Customers pay return shipping for changes of mind, incorrect size selections, unwanted items, and other reasons not caused by Kedzie Sports. For damaged, defective, or incorrectly shipped items, contact us before returning the item so we can review the issue and provide instructions and, when applicable, a prepaid return shipping label.
We do not offer direct exchanges or charge restocking fees for eligible returns. You may request a return and place a separate order for another size or product.
Approved refunds are issued to the original payment method within 5 business days after inspection. Your payment provider may take additional time to post the refund.
Original Express Shipping charges are not refundable for returns unrelated to an error by Kedzie Sports. Applicable original shipping charges are refunded for items that arrived damaged or defective or were incorrectly shipped by us.

Please review the full Return and Refund Policy for exclusions, return instructions, and other details. Nothing in that policy or these Terms limits mandatory rights relating to defective products, non-delivery, cancellations, or refunds.

SECTION 4 – PRICES, PAYMENTS AND BILLING

Prices, discounts, and promotions may change. The price applicable to your purchase is the price shown when you place your order, subject to the error provisions in Section 12. Your final order total, including applicable taxes and shipping charges, is displayed at checkout before payment is submitted.

We currently accept Visa, Mastercard, and PayPal. Payments are processed through third-party payment providers, and Kedzie Sports does not directly store complete payment card information. Payment providers may have their own applicable terms and privacy notices.

You agree to provide accurate, current, and complete purchase, billing, payment, and account information. You must be authorized to use the selected payment method and agree to pay the charges you authorize at checkout.

Promotions may have additional terms disclosed with the offer. If those terms conflict with these Terms on a matter specific to the promotion, the promotion terms apply to that matter, subject to applicable law.

Price changes do not apply retroactively to an accepted order. We will handle pricing errors in accordance with Section 12 and applicable law.

SECTION 5 – SHIPPING AND DELIVERY

We currently ship only to eligible physical addresses within the United States. We do not ship to P.O. Boxes, APO/FPO addresses, U.S. territories, or international destinations.

Orders are typically processed within 2–3 business days. Business days exclude weekends and U.S. federal holidays. Orders placed on weekends or holidays begin processing on the next business day.

Our shipping options are:

Shipping Method	Cost	Transit Time After Processing	Estimated Total Delivery Time
Free Standard Shipping	Free	10–14 business days	12–17 business days
Express Shipping	$20.00	6–8 business days	8–11 business days

Estimated totals include processing and transit time. Delivery times are estimates, not guarantees. Carrier delays, severe weather, holidays, incorrect addresses, and other circumstances outside our reasonable control may affect delivery. These estimates do not exclude obligations imposed by applicable law.

You are responsible for providing a complete and accurate delivery address. Address changes cannot be guaranteed after an order has been processed or shipped. Additional delivery or reshipping charges may apply if a package cannot be delivered because the address provided was incomplete or incorrect.

Orders may ship from a fulfillment location different from our business contact address. We will send a shipping confirmation email with tracking information once your order ships. Tracking may take 2–3 business days after shipment to appear or update in the carrier’s system.

If we cannot ship within the stated timeframe, we will notify you, obtain any consent to a shipping delay required by law, and provide cancellation and refund options as required by law. If the order must be cancelled, we will issue the required refund within the applicable legal timeframe.

If a package is delayed, lost, damaged, or marked delivered but cannot be located, please contact us using the details in Section 25. We will review the tracking information and assist with the issue. Using a carrier or fulfillment provider does not remove our responsibilities for delivery, refunds, or other remedies required by applicable law.

Please review our Shipping Policy for complete details. A shipping-label address is not necessarily an authorized return address; obtain return authorization and follow the instructions we provide.

SECTION 6 – INTELLECTUAL PROPERTY

Website content, including text, images, graphics, video, audio, and the selection and arrangement of materials, is owned by Kedzie Sports, the relevant brand owners, content contributors, or other licensors, as applicable. It is protected by applicable copyright, trademark, and other intellectual property laws.

You may access and use the Services for personal, non-commercial shopping purposes. Except as permitted by law or an applicable license, you may not reproduce, distribute, modify, republish, sell, or commercially exploit protected website content without permission from the relevant rights holder.

The Kedzie Sports name and branding may not be used in a way that falsely suggests an affiliation, sponsorship, or endorsement. All third-party product names, trademarks, and logos remain the property of their respective owners. These Terms do not grant ownership of or a license to use those trademarks beyond lawful product identification and other uses permitted by law.

Customers retain ownership of their reviews and other submissions as described in Section 11. Third-party software and open-source components remain subject to their respective licenses.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. To the extent permitted by applicable law, we are not responsible for the independent acts or omissions of providers of optional third-party tools. This does not exclude our own obligations to you under these Terms or applicable law.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.

To the extent permitted by applicable law, we are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

This section does not remove our responsibility for the products we sell or for our own obligations under applicable law.

SECTION 9 – WEBSITE OPERATION AND SERVICE PROVIDERS

Kedzie Sports operates this store and is responsible for its customer sales. Our use of WordPress and supporting website technology does not change the identity of the seller. Any purchases made through this store are made directly from Kedzie Sports.

We may use independent service providers for functions such as website hosting, payment processing, site maintenance and order fulfillment. Those providers perform their respective services; they do not become the seller of our products merely by providing website software or technical services.

Questions about orders, products, returns or refunds should be directed to Kedzie Sports using the contact details in Section 25. Nothing in this section excludes our responsibilities, or any responsibility of a service provider, that cannot be excluded under applicable law.

SECTION 10 – PRIVACY POLICY

Our collection, use, disclosure and other processing of personal information in connection with the Services are described in our Privacy Policy.

We may use service providers to support website hosting, payment processing, order fulfillment and other store operations. Information may be processed by those providers as needed to perform their services, subject to applicable law and the arrangements described in our Privacy Policy. Where a provider processes information for its own purposes, its own privacy notice may also apply.

Please review our Privacy Policy for information about the data we collect, how it is used and shared, any relevant international transfers, and how to exercise applicable privacy rights. Where consent is required by law, acceptance of these Terms does not replace that consent.

SECTION 11 – REVIEWS, FEEDBACK AND SUBMISSIONS

If you submit reviews, comments, suggestions, or other content to us (collectively, “Feedback”), you retain ownership of your content. For Feedback you submit for public display, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, format, publish, and display that content in connection with operating the Services, subject to applicable law and our Privacy Policy. This license does not transfer ownership of your content to us.

You represent that you own or have the rights necessary to submit your Feedback and that it does not violate another person’s intellectual property, privacy, or other rights. Any compensation or incentive connected with a review must be disclosed where required by law.

Feedback must not contain unlawful threats, harassment, defamatory statements, another person’s private information, malicious code, impersonation, or false or misleading claims. We may moderate or remove content on lawful grounds, including where it is unrelated to the product or service, violates another person’s rights, or breaches these Terms.

Nothing in these Terms prohibits honest reviews, lawful criticism, or consumer complaints. We do not remove reviews solely because they are negative or impose penalties for honest reviews.

We are not required to pay for unsolicited Feedback or respond to every submission. Public submissions are not confidential. Personal information and private customer service correspondence remain subject to our Privacy Policy.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally information on or in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct or update that information.

If an error affects your order, we will contact you where appropriate and handle the order in accordance with applicable law. We will not increase the price of an accepted order or materially substitute a product without your agreement. If we cannot fulfill an order and cancel it, we will notify you and refund any amounts due for the cancelled order.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You must not:

Violate applicable laws or another person’s intellectual property, privacy, or other rights.
Submit fraudulent orders, use an unauthorized payment method, or provide false or misleading transaction information.
Impersonate another person or entity.
Threaten, harass, or abuse our staff or other users.
Upload malicious code, send spam, or engage in phishing or other deceptive activity.
Collect personal information about others without authorization.
Commercially exploit protected website content without permission.
Use automated tools to access or extract data without authorization, except as permitted by Section 14 or applicable law.
Bypass access restrictions, security measures, or other controls used to protect the Services.
Disrupt the Services or interfere with another person’s lawful use of them.

We may restrict or suspend access for violations of these Terms, subject to applicable notice requirements and other legal obligations. Nothing in this section restricts honest reviews, lawful criticism, or the exercise of consumer rights.

SECTION 14 – AGENTS

14.1 This section (“Agent Terms”) applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. “Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using a person’s device, without direct supervision.

14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.

14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request’s user agent string: “Agent/[agent name]”; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

14.5 You remain responsible for actions taken by an Agent on your behalf, including submitting accurate order details and using an authorized payment method. Permission for an Agent to access the Services does not authorize it to violate these Terms or applicable law.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) for lawful reasons, subject to any notice or other requirements under applicable law, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Termination does not affect rights or obligations that accrued before termination, including our obligations relating to accepted orders, refunds and mandatory consumer protections.

SECTION 16 – DISCLAIMER OF WARRANTIES

We aim to keep the Services accurate and available, but we do not guarantee that website access will always be uninterrupted, timely, secure, or free from errors. We may need to interrupt access for maintenance or other operational reasons.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR EXPRESS COMMITMENTS WE MAKE, THE WEBSITE AND ITS OPTIONAL TOOLS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ADDITIONAL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

THIS DISCLAIMER DOES NOT OVERRIDE PRODUCT DESCRIPTIONS, EXPRESS PRODUCT PROMISES, OUR RETURN AND REFUND POLICY, OR ANY WARRANTY, GUARANTEE, REMEDY, OR OTHER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO THOSE EXCLUSIONS MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY APPLICABLE LAW, KEDZIE SPORTS AND ITS OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL LOSSES ARISING FROM YOUR USE OF THE SERVICES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA.

THIS LIMITATION DOES NOT APPLY TO FRAUD, WILLFUL MISCONDUCT, GROSS NEGLIGENCE, PERSONAL INJURY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

NOTHING IN THIS SECTION LIMITS OUR OBLIGATIONS TO DELIVER PRODUCTS, ISSUE REFUNDS, HONOR APPLICABLE WARRANTIES, OR PROVIDE OTHER REMEDIES REQUIRED BY THESE TERMS OR APPLICABLE LAW. WHERE A LIMITATION IS NOT PERMITTED, IT DOES NOT APPLY TO YOU.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless Kedzie Sports and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your unlawful or wrongful use of the Services. This obligation does not apply to the extent a claim results from our own breach of these Terms, negligence or other wrongful conduct.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Nothing in this section overrides mandatory rules of interpretation, consumer rights, or representations that cannot lawfully be excluded.

SECTION 21 – ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations in accordance with applicable law. Any such transfer will not reduce your mandatory consumer rights, and we will provide notice where required by law.

SECTION 22 – GOVERNING LAW

These Terms and any separate agreements under which we provide the Services are governed by the laws of the State of Illinois and applicable United States federal law, subject to any mandatory consumer protections that apply to you.

Subject to those mandatory rights, you and Kedzie Sports consent to the jurisdiction of the competent state or federal courts located in Illinois for disputes relating to these Terms or the Services.

Nothing in these Terms deprives you of mandatory protections under the laws of your place of residence or a right to bring proceedings in another court that has jurisdiction under applicable law.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Unless required by law or expressly agreed with you, changes apply prospectively and do not alter the terms governing an order that we already accepted before the changes took effect. Where the law requires your consent to a change, we will obtain it.

SECTION 25 – CONTACT INFORMATION

For questions about these Terms, your order, shipping, returns, or refunds, please contact:

Store Name: Kedzie Sports
Website: https://kedziesports.com
Email: info@kedziesports.com
Phone: +1 773-471-9230
Business and Customer Contact Address: 4924 S Kedzie Ave, Chicago, IL 60632, United States
Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM (CST)

We aim to respond to customer service inquiries within 48 hours during regular business days.