About Us
Who We Are
Kedzie Sports is an independent online sneaker retailer based in Chicago, Illinois. Through kedziesports.com, we offer a selection of sneakers from established footwear brands, including popular silhouettes, retro releases, and collaboration styles.
Our goal is to make shopping for sneakers straightforward, with clear product information, transparent pricing, and accessible customer support. Product selection, sizes, prices, and availability may change over time.
Our Online Store
We work to keep our product descriptions, images, size options, prices, and inventory information accurate and up to date, so you can review the details before placing an order.
Your final order total, including any applicable shipping charges and taxes, is displayed at checkout before you submit payment.
We currently accept Visa, Mastercard, and PayPal. Payments are processed through secure third-party payment providers, and Kedzie Sports does not directly store complete payment card information.
Order Processing and Shipping
We currently ship to eligible addresses within the United States only.
Order processing: Generally 2–3 business days.
Free standard shipping: Typically 10–14 business days after processing.
Express shipping: $20, with delivery typically taking 6–8 business days after processing.
Once your order ships, you will receive a shipping confirmation email with tracking information. Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Depending on inventory availability and fulfillment arrangements, orders may ship from a separate fulfillment location. Our Chicago address is our business and customer contact address and may not be the shipment origin.
Please review our Shipping Policy for complete details before placing an order.
Returns and Refunds
We offer a 30-day return policy. You have 30 days after receiving your order to request a return.
To qualify, products must be unworn, unused, in their original packaging, and include any original tags and proof of purchase. Please contact us for return authorization before sending an item back. Unauthorized returns may not be accepted.
Approved refunds are issued to the original payment method after the returned item has been received and inspected. Please review our Refund Policy for full eligibility requirements, return instructions, exceptions, and refund timelines.
Contact Kedzie Sports
Have a question about a product, order, shipping, return, or payment? Contact our customer support team using the details below.
Store Name: Kedzie Sports
Business and Customer Contact Address:
4924 S Kedzie Ave, Chicago, IL 60632, United States
Phone: +1 773-471-9230
Email: info@kedziesports.com
Website: kedziesports.com
Online Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM, Central Time (CST)
We aim to respond to customer service inquiries within 48 hours during regular business days.
Independent Retailer Notice
Kedzie Sports is an independent retailer and reseller. We do not manufacture the products offered on our website and are not affiliated with, sponsored by, or endorsed by Nike, Jordan Brand, or any other brand owner unless expressly stated.
All product names, trademarks, and logos belong to their respective owners and are used only to identify the products offered for sale.