Last updated: October 16, 2026
Kedzie Sports (“we,” “us,” or “our”) operates kedziesports.com, an online sneaker store based in Chicago, Illinois. This Privacy Policy explains how we collect, use, disclose, and retain personal information when you browse our website, place an order, create an account, or contact us.
Our website uses WordPress and supporting e-commerce technology. We may use separate service providers for website hosting, payment processing, order fulfillment, delivery, and other store operations.
This policy describes our information practices. It does not replace any consent required by applicable law for particular uses of personal information.
Information We Collect
The information we collect depends on how you interact with our website and which features you use. It may include:
- Contact and delivery information: Your name, email address, telephone number, billing address, and shipping address.
- Order and transaction information: Products ordered, purchase amounts, order numbers, shipping and delivery information, payment status, and return or refund records.
- Payment-related information: Your payment method, billing information, transaction references, and payment or refund confirmations. Additional payment details may be handled by your selected payment provider.
- Account information: Your username, account profile, login credentials, and preferences if you create or use an account.
- Customer support information: Messages, order details, and photographs or documents you provide when contacting us, including for a return or damaged-item inquiry.
- Technical and usage information: Your IP address, browser and device information, website interactions, and information associated with cookies or similar technologies.
If you use optional features such as wishlists, reviews, or newsletter subscriptions, information associated with those features may also be collected.
How We Collect Information
We collect information:
- Directly from you when you place an order, create an account, submit a form, or communicate with us.
- Automatically through website activity, server logs, cookies, and similar technologies.
- From service providers when they provide information needed to process payments, fulfill orders, deliver packages, or support our services.
How We Use Information
We use personal information to:
- Process orders, payments, shipping, returns, and refunds.
- Send order confirmations, shipping updates, and other service-related communications.
- Manage customer accounts and remember shopping preferences.
- Answer questions and resolve customer support issues.
- Maintain and improve website functionality and the shopping experience.
- Detect and investigate fraud, misuse, payment disputes, and security incidents.
- Maintain necessary business records and comply with applicable legal obligations.
If marketing or analytics features are used, information may also be processed for the purposes described below, subject to applicable consent and opt-out requirements.
Payment Processing
We currently accept Visa and Mastercard. When you pay through a third-party payment provider, that provider processes the information needed to authorize and complete your payment. Kedzie Sports does not directly store complete payment card information.
Depending on the checkout integration, sensitive payment details may be submitted directly to the payment provider. We may receive information such as payment status, transaction references, and details needed to manage refunds or payment disputes.
The information handled depends on the payment method and provider used. Payment providers also process information under their own privacy policies.
Please do not send full payment card numbers, card security codes, or account passwords to us by email.
How We Disclose Information
We disclose personal information where needed for the following purposes:
- Operating the website: Hosting, storage, website maintenance, security, and related support services.
- Completing transactions: Payment processing, fraud screening, order fulfillment, shipping, delivery, and returns.
- Customer communications: Email delivery and customer support services.
- Optional analytics or marketing: Providers supporting these features, where used, subject to applicable privacy choices and legal requirements.
- Legal and business purposes: Responding to valid legal requests, meeting legal obligations, resolving disputes, and protecting our business and customers.
Information may also be disclosed when you request or authorize a disclosure.
If our business is involved in a merger, acquisition, reorganization, or sale, personal information may be transferred as part of that transaction, subject to applicable law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies for:
- Essential functions: Maintaining shopping carts, checkout sessions, account access, and security.
- Preferences: Remembering settings or choices.
- Analytics: Understanding website use and performance, if analytics tools are enabled.
- Advertising: Supporting advertising measurement or personalized advertising, if these tools are enabled.
Optional analytics and advertising technologies depend on the features used on our website.
You can manage cookies through your browser settings and, where available, website privacy controls. Blocking certain cookies may affect shopping cart, login, or checkout functionality.
Where consent is required for optional tracking, that consent must be obtained separately from this Privacy Policy.
Marketing and Advertising
If you subscribe to promotional communications, we may use your contact information to send store news, product updates, or offers.
You can stop promotional emails by using the unsubscribe option in the email or contacting info@kedziesports.com. We may still send order confirmations, shipping updates, and other necessary service messages.
If analytics or advertising tools are used, they may process identifiers and website activity to measure performance or support advertising. Disclosures for certain advertising purposes may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws.
Where those practices occur and you have an applicable right to opt out, you may submit a request using the contact details below or any relevant privacy controls provided on our website.
Your Privacy Rights and Choices
Depending on where you live and which laws apply to our business, you may have rights to:
- Request access to information we hold about you.
- Request correction of inaccurate information.
- Request deletion of personal information, subject to applicable exceptions.
- Obtain a portable copy of certain information.
- Opt out of certain sales, sharing, or targeted advertising.
- Limit certain uses or disclosures of sensitive personal information.
- Appeal a decision about a privacy request, where applicable.
To submit a request or appeal, email info@kedziesports.com and describe what you would like us to do.
We may need information reasonably necessary to verify your identity before fulfilling an access, correction, or deletion request. An authorized agent may submit a request where permitted, with appropriate proof of authorization.
We will respond within the time required by applicable law. Some requests may be subject to legal exceptions, including requirements to retain transaction records.
We will not unlawfully discriminate against you for exercising privacy rights.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy.
Retention depends on the type of information, account status, order and support needs, recordkeeping obligations, security requirements, and any outstanding disputes.
Certain records may need to be retained after an account is closed or a deletion request is received, where permitted or required by law.
Information Security
We use reasonable safeguards intended to protect personal information. However, no website, storage system, or method of transmission can guarantee complete security.
Please keep your account credentials private and avoid sending sensitive financial information or passwords through ordinary email.
Children’s Privacy
Our store is intended for adult customers and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact info@kedziesports.com. We will review the report and take appropriate steps to delete information collected without any legally required authorization.
Third-Party Websites and Public Content
Our website may contain links to third-party websites or embedded content. Those services may collect information under their own privacy policies.
Please review the relevant provider’s policy before interacting with a third-party service.
If you submit a public review or other public content through an available website feature, the information you choose to publish may be visible to others.
International Processing
Our service providers may store or process personal information in countries other than the country where you live, depending on their locations and services.
Privacy protections may differ between countries. International processing remains subject to applicable data protection and transfer requirements.
Changes to This Policy
We may update this policy to reflect changes in our services, information practices, or legal requirements.
The revised version will be posted on this website with an updated “Last updated” date. We will provide additional notice and obtain any consent required by applicable law for changes to our information practices.
Contact Us
For questions about this Privacy Policy, our information practices, or a privacy request, please contact:
Store Name: Kedzie Sports
Website: https://kedziesports.com
Business and Customer Contact Address: 4924 S Kedzie Ave, Chicago, IL 60632, United States
Phone: +1 773-471-9230
Email: info@kedziesports.com
Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM (CST)