We currently ship to eligible physical addresses within the United States only.
We do not currently ship to:
P.O. Boxes
APO/FPO addresses
U.S. territories
International addresses
For complete information, please review our Shipping Policy
1.Where do you ship?
2.How long does it take to process my order?
Orders are typically processed within 2–3 business days.
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Business days do not include weekends or federal holidays.
3. How long does shipping take?
Free Standard Shipping typically takes 10–14 business days after processing.
Express Shipping costs $20 and typically takes 6–8 business days after processing.
Delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or other circumstances outside our control.
4. Where will my order ship from?
Depending on inventory availability and fulfillment arrangements, orders may be processed and shipped from a separate fulfillment location.
The business and customer contact address shown on our website may not be the shipment origin. Please do not send returns to the address shown on a shipping label without first contacting our customer service team and receiving return instructions.
5.What is your return policy?
We accept eligible return requests within 30 days after an order is delivered.
To qualify for a return, the product must be unworn, unused, in its original packaging, and include any original tags and proof of purchase.
Customers must contact us before sending a return. Products returned without prior authorization may not be accepted.
We do not currently offer direct exchanges. If you would like a different product or size, you may return the eligible item and place a new order after the return is approved.
For complete eligibility requirements, return instructions, exceptions, and refund timelines, please review our Refund Policy
6. Who pays for return shipping?
For returns due to a change of mind, an incorrect size selection, or another non-defective reason, return shipping costs are the responsibility of the customer.
If you receive an item that is defective, damaged, or different from what you ordered, please contact us promptly. We will review the issue and provide the appropriate return instructions.
7. How long does it take to receive a refund?
Once we receive and inspect your return, we will notify you whether the refund has been approved.
If approved, the refund will generally be issued to the original payment method within 5 business days.
Your bank, credit card company, or payment provider may require additional time to process and post the refund to your account.
8. Is my payment information secure?
Payments are processed through secure third-party payment service providers. Kedzie Sports does not directly store complete credit or debit card information.
Please do not send complete card numbers, security codes, passwords, or other sensitive payment information by email or through our contact form.
9.How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
Tracking information may take 2–3 business days after shipment to update in the carrier’s system.
You can also track your order here
10. How can I contact you?
If you have questions about products, orders, shipping, returns, or payments, please contact us:
Store Name: Kedzie Sports
Address: 4924 S Kedzie Ave, Chicago, IL 60632, United States
Phone: +1 773-471-9230
Email: info@kedziesports.com
Service Hours: Monday–Friday, 10:00 AM–5:00 PM (CST)